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Welcome to CallCheckers.com

Audit your sales and service calls - it's easy, effective and affordable!

 

Free Trial

SALES TEAMS

Are your sales team dealing with enquiries promptly and effectively? Are they making the calls they say they are? To the standard you need?

Test Your Team

CUSTOMER SERVICE

Often your customer service team are the face and brand of the company. Make sure they know the customer is #1!

Test Your Team

CALL CENTRES

Don't rely on your call center to self audit. See immediate improvement in performance and quality with CallCheckers in place.

Test Your Team

Benefits

  • Improved service delivery by 3rd party service providers
  • Measurable, time-based behavioural management & training indicators
  • A sales/service responsiveness score out of 5 which is calculated using 5 measures of sales and service technique
  • A breakdown of the grade for each skill measure where we identify any weaknesses
  • A recording of the call lets you listen to your sales/service team
  • Recommendations and suggestions on how to improve or combat any areas of weakness
  • Quality assurance and compliance testing
  • "Hot Swap" for urgent or critical issues instantly

 

Get A Sample

 Envelope  Report Emailed
 Music  Audio Recording
 Documents  Graded
 Gear  Analysis & Recommendations
 Clock  48hr Turnover

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